Join expert.ai and 60+ senior banking leaders at the upcoming NG Banking Innovation Digital Summit from June 14-16, 2021, as we discuss business-critical challenges and disruptive technology to help drive the finance and banking industry forward collaboratively.
On June 15th at 10:35am EDT, join expert.ai VP Sales & Sector Lead – Financial Services Mike Croy as he participates in a roundtable discussion called “The Personal Touch – Keeping the Human in Digital Customer Centricity”.
In this roundtable, industry leaders will discuss:
- The key challenges banks face in creating customer-centric digital communications and experiences;
- The best approaches to developing customer journeys that find the right balance of efficiency and personalization;
- How companies can source valuable data and enrich their data ecosystems to generate real insights into their customers’ needs.