Expert.ai, a leading company in implementing artificial intelligence enterprise solutions to create business value, announces the enhancement of its solutions for the insurance industry, launching EidenAI Suite at Europe’s leading Insurtech event: Insurtech Insights, held in London, March 19-20, 2025.
EidenAI Suite offers advanced solutions to optimize claims management, policy personalization and fraud prevention. Based on a hybrid AI approach that puts the customer at the center in a logic of high return on investment for low adoption costs (“High-ROI-Low-TCO”), EidenAI Suite offers a package of modular, ready-to-use solutions designed around the real needs of the insurance supply chain. Implemented end-to-end, integrated into existing platforms, or adopted individually or to augment the performance of legacy systems, EidenAI Suite solutions support the entire insurance operations cycle, facilitating a smooth transition to an AI augmented work environment where human expertise, innovation, and technologies combine to unleash maximum potential.
“We have concentrated the best of AI and industry experience gained from working with some of the most important insurance companies and insurtech players into our EidenAI Suite. We leverage hybrid AI to work alongside our customers to address an ever-increasing range of use cases,” said Daniele Cordioli, Global VP Marketing and Business Development, expert.ai. “With our ability to apply or mix the most effective technologies to the problem to be solved if a single technology is not enough, we want to transform the perception of AI and change the paradigm of its adoption in the insurtech ecosystem: rather than people adapting to AI, AI adapts to people. Our customer-centric vision ensures more intuitive, personalized and human-centric AI-driven interactions.”
At Insurtech Insights, expert.ai will demonstrate the distinguishing factors of its EidenAI Suite and the benefits of hybrid AI for successfully navigating the AI adoption path in insurance processes. Among the main innovations introduced with EidenAI Suite is the ability to govern different language models (LLM) with a symbolic AI and knowledge graph approach, and to leverage not only Generative AI but also Agentic AI techniques to enable specialists to proactively interact with technologies, optimizing results and improving performance to increasingly fit business objectives.
During the session “Save £1M in Opex Costs with expert.ai,” held on Thursday March 20 at 12pm BT, expert.ai will showcase the benefits of EidenAI in claims automation, starting with a real-world use case that saved a leading insurance company £1 million per month during the AI adoption phase. Expert.ai will demonstrate EidenAI Suite’s ability to extend AI to even more complex tasks, simplifying augmented extraction of the most critical data to create value by leveraging AI in an informed, secure and transparent way, helping professionals make decisions more efficiently.
EidenAI Suite
Eidénai, in ancient Greek, means “to know, to understand.” In expert.ai’s vision, AI not only solves problems, but turns data into accessible knowledge and concrete value for businesses. Starting with a deep understanding of the Insurance sector, with EidenAI Suite expert.ai helps organizations create an ecosystem where innovation, expertise and technology converge to drive meaningful value. For more information: https://www.expert.ai/solutions/eidenai-suite
