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Expert.ai Achieves SOC 2 Type 2 Compliance

4 April 2023

The new milestone adds to the ISO/IEC 27001 certification the company has already received

Expert.ai is proud to announce that the expert.ai Platform has successfully achieved SOC 2 Type 2 compliance, validating the strong company commitment to the highest security and data protection standards while reinforcing its position in providing best-in-class AI-powered language solutions to enterprises.

Conducted by an accredited certification body, the SOC (Service Organization Control) 2 Type 2 certification for the expert.ai Platform applies a meticulous examination of expert.ai ISQMS (Information Security & Quality Management System) policies and procedures related to cybersecurity and privacy. Main criteria covered by a SOC 2 Type 2 report include:

Cybersecurity — Protects information and services from any unauthorized access.

Availability — Customers can readily access the system, services and information.

Processing integrity — Assuring that the system/service is complete, valid, accurate, timely and authorized to fully satisfy the entity’s objectives.

Confidentiality — Secures sensitive information with appropriate controls.

Privacy — Works in accordance with the company’s privacy notice and related privacy standards (GDPR, Privacy Shield).

As a SOC 2 Type 2 report audits the Trust Service Criteria over a long period of time to ensure long-term control, the certification achieved by expert.ai confirms that its internal systems and controls are effective at meeting audit standards on a continuous basis. With the ability to offer SOC 2 Type 2 compliance, expert.ai adds further value for its customers and platform users, protecting their interests and privacy while assuring the highest level of confidence in security practices.

Simone Formenti, Chief Information Security Officer at expert.ai, commented: “Following the ISO/IEC 27001 we achieved in 2021, consequently accomplishing SOC 2 Type 2 compliance is a testament to expert.ai dedication towards our customers data protection and cybersecurity. We will continue to maintain the highest standards of security and operational compliance for our AI platform and solutions that our customers and partners can rely on with confidence”.