Enriching, Classifying and Retrieving Content Using AI

THE PROBLEM

A global leader in content and search technologies for libraries, businesses and institutions wanted to use AI to make access to its vast content collection even faster and easier. Metadata indexing and enrichment, even when handled by experts, require increasingly sophisticated tools to manage the growing complexity of links between concepts, topics and sources. By applying AI across all its content, the company aimed to fully unlock the value of its information and help users find exactly what they need through smarter, more relevant search results.

THE SOLUTION

To achieve this, the content provider selected expert.ai’s technology to enhance content enrichment and indexing with greater precision. By using AI to understand concepts, identify connections and support experts in classification and knowledge management, the company significantly improved the depth and accuracy of its metadata.

Expert.ai’s advanced capabilities are applied to all of the group’s content, which is classified across more than 120 taxonomies, enabling deeper, more intuitive searches that anticipate user intent and deliver the most relevant results.