ARC Real Estate Chooses Expert.ai to Enhance Business Information with AI
A conversational AI platform that transforms complex real estate data into actionable intelligence for credit and risk decisions
Expert.ai, a leading provider of enterprise AI solutions for business value creation, and ARC Real Estate, Italy’s leading independent information provider specializing in business information, debt collection, real estate valuation, and distressed credit NPLs, announce a strategic collaboration to improve real estate title searches. The initiative transforms static document collection into intelligent, dynamic and immediately usable knowledge.
In the real estate credit market, an environment increasingly defined by regulatory complexity and growing volumes of data, the use of AI to accelerate digital transformation is essential to enabling more efficient decisions supported by reliable and sustainable business information processes. The partnership between ARC Real Estate and Expert.ai aims to redefine how organizations interact with document archives, moving beyond traditional static repositories that can be consulted but are difficult to query effectively.
By combining the strengths of neuro-symbolic AI with large language models and generative AI, business information processes are improved and large volumes of complex documentation are translated into actionable knowledge. In the context of real estate surveys, this results in more agile, consistent and well-informed credit and risk assessment processes.
“In real estate lending, innovation is now a strategic necessity, and artificial intelligence is no longer simply a support tool but an operational engine that transforms documents into active knowledge,” said Massimiliano De Castro, CEO of ARC Real Estate. “We selected Expert.ai as our trusted partner for AI adoption, beginning with real estate title searches, the historic core of ARC Real Estate and a key driver in credit assessment and risk evaluation. The platform we have developed does not replace professionals: it amplifies their capabilities, ensuring security, control and value in decision making processes.”
Using the tools and solutions available within the EidenAI Suite, Expert.ai has implemented an advanced conversational AI platform to accelerate process transformation within ARC Real Estate’s business information department. By interacting in natural language with ARC Real Estate’s knowledge base, analysts, surveyors and auditors can leverage the best AI method to simplify real estate searches, reduce the operational load and focus on higher value activities. Each file can be queried in natural language, with responses that are fully traceable and anchored to the original documentary sources.
“Our adoption path with ARC Real Estate is a concrete example of our vision of AI serving organizations,” said Andrea Ricotti, SVP Channel Development EMEA at Expert.ai. “AI does not replace human judgment, it makes it more informed. Strengthening this capacity in real estate business information means improving decision quality, transparency and trust, all essential fundamental for the financial sector.”
Key features of the ARC Real Estate platform powered by Expert.ai:
- to maintain context throughout the entire work session
- to deliver progressive and transparent responses
- to precisely identify the documents and sections used
- to provide answers only when the information is present in the knowledge base
The result is greater standardization of quality, fewer errors and increased reliability across review, appraisal and risk assessment processes. AI does not make decisions for experts, but strengthens their analytical capabilities, highlighting the most relevant information and leaving the final decision to the professional.
