AI for Business Information in Real Estate
THE PROBLEM
The real estate credit market is increasingly defined by regulatory complexity and growing volumes of documentation. Managing property surveys and related documentation requires reliable, consistent and timely business information processes.
ARC Real Estate, Italy’s leading independent information provider specialized in business information, debt collection, real estate valuation and distressed credit NPLs, sought to evolve how it interacted with its document archives, moving beyond static repositories.
Although the files were comprehensive, they were difficult to consult dynamically. This limited interaction slowed analysis, reduced standardization and impacted the quality of preliminary investigations and risk assessments.
THE SOLUTION
ARC Real Estate chose Expert.ai as its technology partner to develop an advanced conversational AI platform, based on a Hybrid AI approach combining neuro-symbolic AI, large language models and generative AI techniques.
Leveraging capabilities within EidenAI Suite, the platform allows users to interact with the company’s knowledge base in natural language, transforming static document collections into actionable, and traceable knowledge that users can query and use immediately.
Each file can be interrogated through natural language questions, with responses that are:
- fully anchored to the original document sources
- progressive and transparent
- contextualized across the full working session
- provided only when the information exists in the knowledge base
The solution does not replace professional judgment, it strengthens analytical capabilities, supporting investigation, appraisal and risk assessment processes.
BENEFITS
- Higher quality and greater standardization in business information processes
- Reduced operational workload for analysts and auditors
- Greater reliability in appraisal and risk assessment activities
- Responses that are fully traceable and anchored to original sources
- Enhanced transparency and control in decision making
AI you can explain. Outcomes you can measure.
Let expert.ai show you how to apply AI—securely, transparently and at scale.
