Gen-AI and Large Language Models in Claims: Embracing Potential, Managing Risk

Please join us for Gen-AI and Large Language Models in Claims: Embracing Potential, Managing Risk. This webinar explores the very real potential of GenAI and LLMs within insurance claims, while shining a light on the potential pitfalls facing insurers along the way as they implement these technologies.Topics of discussion include how to:

• Automate routine tasks and decision-making processes with Gen-AI to reduce the time it takes to process claims and boost retention
• Use AI-powered document generation to assist in creating claim-related documents, such as letters of explanation, FNOL forms, settlement offers, and policy updates, reducing manual paperwork and ensuring consistency in communication
• Transform fraud detections: Utilize AI models to analyze historical data and patterns to identify potentially fraudulent claims and reduce losses
• Address concerns, manage risk and identify potential pitfalls when it comes to the implementation of these technologies

Hear from:

• Shawn Crawley, Chief Operations Officer,
  North American Claim, Sompo International
• Sean Duffy, Executive Vice President & Chief Claims Officer,
  Skyward Insurance
• Lisa Wardlaw, President / Founder, 360 Digital Immersion