Last week expert.ai took part in ITC Vegas, where more than 9,000 industry professionals and practitioners met over four days to shape the future of insurance. Judging by some of the recurring topics on the agenda—AI, generative AI specifically, and personalization—the future of insurance is all about innovation, disruption, transformation and the technologies making it … Continued
The capabilities of new AI tools are having a democratizing effect on the use of AI, ushering in a new wave of transformation that is spurring rapid adoption in every industry, including insurance. As insurers begin to bring new capabilities like generative summarization (among others) to their operations, there is a growing imperative to make … Continued
As environmental, social and governance issues continue to grow in importance for organizations, the move to regulate reporting on ESG metrics has begun, and responsible AI will play a critical role, in more ways than one. Environmental, social and governance factors aren’t just important for investment ratings. Тhey will become required disclosure for certain … Continued
The news cycle surrounding ChatGPT has literally brought AI into my family dinner table conversations. Recently, a family member told me “AI is so bad, I heard it on NPR the other day; we need to be concerned.” She was referring to the concept of responsible AI. And I don’t mean to pick on ChatGPT, … Continued
Since ChatGPT was released in November 2022, it has created a lot of buzz in tech circles, but also in the mainstream. It has set companies racing to get their latest (and usually largest, although that is starting to change) LLMs to market, from Microsoft, to AWS, Google to Facebook and a number of open-source … Continued
What does customer obsession have to do with AI? According to a recent study from Forrester Research, companies that put customer obsession at the center of their strategy and operations, outpace the competition in both revenue growth and profitability. The secret? They’re insight driven. This is where AI and natural language processing (NLP) come into … Continued
NLP is no longer considered experimental, but a crucial technology for creating tangible ROI and achieving competitive advantage. A hybrid solution that combines both symbolic and machine learning techniques helps automate language-intensive business processes, improve knowledge discovery and accelerate risk evaluation. Watch this livestream to learn how to: • Develop successful and value-oriented natural language … Continued
Watch this session featuring real-world examples and the practical considerations for organizations need to know to optimize results in the enterprise. Transcript: Luca Scagliarini : Good morning, good afternoon everybody. Thank you for being here at the new episode of our NLP stream. This is the first episode of a series that we start today … Continued
The news about ChatGPT is everywhere, and like many businesses, you’re probably wondering: What is it? Does it work? Should I use it? Does it have capabilities that can benefit my business? Is it safe? Is it something we need to consider? We recently announced our own integration with GPT, the large language model (LLM) … Continued
We all know that sometimes in business we need to get out to our own safe worlds to make decisions to do whatever needs to be done; however, it’s not always easy to change the way you work. We want to embrace change and innovate but we want also to make sure that the investment … Continued
