Webinar: mercoledì 3 marzo 2010, ore 18.00
Answers in Your Hands
The best way to stay in synch with your customers
Industry studies show that 60% of users seek some type of self-help services first before opting to make a call. And live customer calls today cost on average $10 per interaction.
In this webinar you will learn how the award winning solution Cogito Answers is the Best Customer Care Solution. Cogito Answers is the only self-help tool which leverages semantics, understands your clients’ needs no matter how they express them and gives precise single answers every time.
Register for this webinar at: https://www1.gotomeeting.com/register/453562105
Note: The Webinar will be conducted via the GoToWebinar web conferencing system. Audio is available both by telephone and VOIP headphone and speakers.