Alan Packer has nearly 30 years of applied artificial intelligence (AI) and machine learning experience in natural language technologies, speech recognition, internet-scale web services and security for both enterprise and consumer products. Prior to leading Amazon’s Alexa NLU team, Alan was Director of Engineering for Facebook’s Search Platform and Language Technology team where he was responsible for Search Ranking, Machine Translation, Speech Recognition and NLU technology. Previously, Alan was General Manager of the Anti-Malware team and later the Language and Intent team at Bing, building the core technology and back-end for Microsoft’s personal assistant Cortana.