1 Mar 2011
Expert System today announced that it has been selected in the 11th annual edition of KMWorld magazine’s list of “100 Companies That Matter in Knowledge Management.” According to KMWorld Editor-in-Chief Hugh McKellar, “Expert System’s inclusion on the list is based on the breadth and impact of its innovations to meet specific customer needs while adding true value to its entire chain of constituencies.”
Expert System’s Cogito semantic platform reads and interprets knowledge trapped in unstructured text, finding hidden relationships, trends and events, and identifies sentiment to enable better, more informed decision making, faster—unlike traditional technologies based on keyword and statistics that can only guess the content of a text. By rapidly delivering the most relevant information, knowledge workers and analysts can find information faster, customers can receive more effective answers and interact with a company more naturally, and product managers can listen to what customers are saying in real time.
“We are honored to be recognized among this group of industry leaders,” said Stefano Spaggiari, CEO, Expert System. “Expert System provides an innovative platform that helps organizations address their most critical business challenges in knowledge management, customer care and intelligence. We will continue our commitment to developing scalable, useful and concrete semantic applications that enrich search and discovery, and provide business value to organizations of any size.”
KMWorld’s 100 Companies That Matter In Knowledge Management is a list compiled by KM practitioners, theorists, analysts, vendors and their customers and colleagues. A complete list of winners can be found at http://www.kmworld.com/.
The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 45,000 subscribers about the components and processes – and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.