19 April 2011
Expert System today announced that it has been awarded a patent by the U.S. Patent and Trademark Office for its Cogito semantic platform. The patent, “Method and systems for automatically extracting relationships between concepts included in a text,” safeguards Cogito, which relies on deep linguistic analysis and semantic disambiguation of text to ensure a complete understanding of a text without the use of statistics or keyword based technologies.
Customers choose Expert System’s Cogito software to gain insight and intelligence from documents, websites and information streams residing inside or outside the corporate firewall. Using Cogito semantic technologies, organizations can quickly understand information in context, using this knowledge to drive knowledge management deployments to address critical business requirements including enterprise search, discovery, automated classification, automated self-help solutions, live help desk systems, and more.
“We believe in the effectiveness of semantic technology to provide significant advantages over traditional keyword and statistics based approaches in retrieving and managing the information organizations need to drive business intelligence,” said Marco Varone, President, CTO and founder, Expert System. “This patent supports our ongoing commitment to developing and delivering innovative software and solutions, and we are proud to have this recognition and protection of our unique technology.”
Traditional search and discovery tools deliver results that must be further refined before they are useful, often causing users to miss what is really relevant while navigating among the long list of results provided. These approaches are essentially based on technical attributes of the page—not on comprehension of content. Cogito applies semantic technologies to resolve disambiguities in search results, increasing the precision and quality of information retrieved and enabling content based dynamic navigation via topics, entities and main concepts extracted from the text.
The patented Cogito is at the core of all of Expert System’s products, and provides solutions that increase business value in the areas of Knowledge Management, Customer Care and Corporate Intelligence.