Claims management is a language-intensive process that requires collection, processing and analysis of large amounts of diverse information. This information can include complex documents such as claims forms, medical reports, accident descriptions and much more.
Efficient claims management activities are critically dependent on processing the right information at the right time. Manual validation of claims is both slow and costly. It delays payouts to customers already suffering from property loss or a significant medical issue. Not to mention, the impact that slow claims response has on customer satisfaction. The lack of process standardization often results in increased leakage in the form of payouts that are higher than expected.
The following brief breaks down how expert.ai helps insurance teams turn language into data to accelerate their claims processes and enable subject matter experts to focus on high-value tasks.
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Augment Your Claims Automation