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Taming the ‘White Whale’ of Unstructured Data

Cristina Vinci - 2 February 2022

Unstructured data comprises a large chunk of all business data, and according to IDC, the figure could reach 80% by 2025. Data that is not collected or stored in an organized way, specifically language data in the form of text from emails, PDFs, and other documents, is a valuable and often underutilized resource.

Companies are finding ways to tap into this potential treasure trove through AI-powered natural language processing (NLP) and natural language understanding (NLU) tools. One firm working to empower this process is expert.ai, known for its AI platform for language understanding.

The company has just released a report, “Harnessing the Power of Unstructured Data with NLP and NLU.” The report, prepared by The AI Journal, features the results of an October 2021 Sapio Research survey of 116 CDOs from the U.S. and Europe and reports on how data teams are using AI to mine their unstructured data for actionable insights.